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Legal Marketing & PR
Golden Practices 

Ideas, tips and best practices for and from law and other professional service firms.
Post Frequency: 2.6/day Last Entry: March 07, 2011 at 15:38:20 Recent Entries: 259
By Michelle Golden
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Integrating Social Media Into Your Current Marketing
Posted on March 07, 2011Are you interested in integrating your marketing to include social media channels? The first question, then, is: ?What are you doing now?? The odds are that you?re doing some things that can be leveraged into...
Specialists, Are you Charging More Yet? Why Not?
Posted on January 26, 2011Being known for providing specialized services is powerful form of branding. And the whole point of branding is to increase profits through being able to command premium prices. CPA firms are good at developing specialities,...
Really. How Committed Are you to Caring About Your Customers?
Posted on December 08, 2010I hate to talk about how amazing Zappos is, because everyone does it and, as David Meerman Scott wrote the other day in "The Trouble with Zappos," doing so frequently elicits eye-rolls from those of...
Why "Personal Brand" is an Oxymoron & Doesn't Jive With Today's Online Marketing
Posted on November 29, 2010You won?t hear me talk about building your ?personal brand,? and that is because I feel strongly that brands are best suited for products and large companies. Brands are inherently IMpersonal. Conceptually, I didn?t have...
Managing Your "Private" Life on Facebook While Developing Business
Posted on November 02, 2010I'm witnessing an increase in the number of people creating "extra" accounts on Facebook to help them manage (separate) business and private personas. This might seem like a good way to manage privacy such as...
Cutting CLE / CPE in Tough Times. A Very Bad Idea.
Posted on October 26, 2010I just came upon this article (hat tip to Jordan Furlong via Twitter: jordan_law21) on Law.com about economic cutbacks including "extra" professional development. CPAs are doing the same thing. There are so many things wrong...
2010 Accounting Today Growth & Profitability Summit
Posted on October 15, 2010I'm really excited about this upcoming event, the first put on by Accounting Today (& WebCPA)! Check it out and watch Bill Carlino's short video. It's at the Wynn in Las Vegas, Nov 17-18. Many...
In Great Company on Accounting Today's Top 100 Most Influential People of 2010
Posted on September 09, 2010How exciting to be included on this list and join so many thought leaders and true change agents who've been named over the years, such as the brilliant and provocative Ron Baker who earned his...
Do You Make it Easy for People to Call You?
Posted on September 07, 2010When people find you online, whether via your website, blog, or social media profile, can they easily place a call to you or email you? I'm going to talk about two aspects of "ease" -...
Tom Pick Aptly Gathers Ammo for the Great Social Media ROI Debate
Posted on August 23, 2010There's a great blog post I saw today that happens to refer to my past piece, "'What's the ROI of Social Media?' is the Wrong Question." Check out Tom Pick's great approach to the The...
Building Trust
Posted on August 03, 2010Super quick blog post for firm owners, mangers and employees. And, well, everyone, really. Please buy and read this book. Buy it for all your partners and managers. Read it before your next retreat or...
Who Are You Talking To?
Posted on July 29, 2010Got a great question, or set of questions, this morning on a recent post. My answer got so long, I decided it's a post of its own. Jim Caruso asked about whether he should start...
Tell-tale Signs of an Amateurish Blog
Posted on July 27, 2010Blogs have been around for a decade so there are a lot of great blogs out there and a well-established community to learn from. Lots of newcomers are entering the blogosphere, and ya'll are welcomed...
Clearing Your Mind and Your Business-Related Indigestion
Posted on July 16, 2010Received a forwarded article today from pal Rob Nance of AccountingWEB fame. So good, I thought I'd share it with you. It's from Amex Open Forum and it's entitled "6 Things to Think About on...
Should Your Blog "Live" on Your Firm's Domain or a Unique Blog Domain?
Posted on July 13, 2010I gave a How-To Start Blogging session yesterday (deck & handouts in my next post) and received this question afterward: Q: Do you recommend hosting your blog on your firm website or linking from your...
Setting Up a Blog (for Professionals)
Posted on July 13, 2010I gave a presentation yesterday (hosted by Association for Accounting Marketing, but open to all) on Blogging 101, but it wasn't about "what" a blog is or "why" to have one...it was about "how" to...
Vote Clients "Off the Island" To Make Room for New Ones
Posted on June 02, 2010I had made a post to my AccountingWEB blog a few months ago entitled, "Why Do We Need to Market When We Can Barely Staff the Work We Have?" Admittedly, capacity isn't as big a...
Tired of Competing on Price? Be Different.
Posted on May 29, 2010Firms have a problem and it's a marketing problem. Marketing 101 taught us that Price was one of the 4 "Ps" of Marketing. Funny that most firms don't "let" marketing stick their noses in the...
Personal Marketing Planning - Ideas
Posted on May 14, 2010Had such an amazing time yesterday in Houston at the Assoc. for Accounting Marketing Houston Chapter's meeting where I have a talk on Personal Marketing Plans. It covered the process and mindset for creating them,...
Are You Paying Too Much for Stock Photos?
Posted on May 07, 2010A marketer whose agency is updating their website said her agency is charging $800 per photo. She thought this was high and wondered if this is the norm. She also said other designers quoted her...
Dress Code Policy Rant
Posted on April 27, 2010Forgive my crabbiness. I'm in the final throes of my book and short of patience but allowed myself to reply to a discussion list thread (Association for Accounting Marketing) about dress code policies. This subject...
Integrating Social Media and Radio
Posted on April 14, 2010I'm seeing some talented CPA firm marketing folks successfully meshing social media into their individual "traditional" specialty areas: radio, PR and networking. Over three posts, I'll tell you a bit about what each marketing professional...
Buzz Marketing for Technology is not Just for Technology
Posted on April 13, 2010I just have to say.... when you find yourself bookmarking every single post someone authors, you need to bookmark the source and tell everyone you know. Buzz Marketing for Technology is a fantastic blog by...
A Book for Professionals on Social Media
Posted on April 08, 2010I'm (gladly) in the final weeks of completing the manuscript for "Social Media Strategies for Professionals and their Firms: The Guide to Establishing Credibility & Accelerating Relationships." This is exhausting exhilarating because of the amount...
Blog Post Fodder
Posted on March 24, 2010Had a blast doing a webinar today for Moore Stephens North America about blogging for lead generation purposes. My presentation is on Slideshare. Blogging for Lead Generation And I promised attendees I'd follow up with...
Oscars Results Reflect Today's Marketing Climate - Content Reigns
Posted on March 09, 2010Some interesting backstage comments followed the Oscars on ABC News/Entertainment made by Kathryn Bigelow (Best Director for Hurt Locker) on the quality of the 2010 Oscar nominees. She said, "This has been a really extraordinary...
Will Phishing Repel Brands From Twitter?
Posted on February 25, 2010Will business use of Twitter perish? Various rounds of phishing schemes have pelted Twitter users over the last couple years. Usually this means someone you know had their account hacked and you receive a DM...
25% off Facilitation Edu from Int'l Assoc of Facilitators
Posted on February 20, 2010Take note! If you're a member of a membership organization that "recognizes a greater need for facilitation in businesses, nonprofits, governments and other civic dialogues" you could receive 25% off of conference fees. Off the...
A Little Valentine's Day Accounting Humor & Playing on Second Life
Posted on February 10, 2010My first foray into Second Life was to collaborate on the first ever accounting video filmed entirely in SL. It was a blast visiting CPA Island to work with the fun and talented blogging and...
"What's the ROI of Social Media?" Is the Wrong Question
Posted on February 07, 2010Asking "What's the ROI of social media?" is akin to asking "What's the ROI of a telephone?" or "What's the ROI of a computer?" These are all tools. They all have the potential to be...
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