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Golden Practices 

Ideas, tips and best practices for and from law and other professional service firms.
Post Frequency: 2.6/day Last Entry: March 07, 2011 at 15:38:20 Recent Entries: 259
By Michelle Golden
Go to Golden Practices, find other Legal Marketing & PR blogs, or browse all law blogs.
Negativity and Social Media - Are You Turning People Off?
Posted on January 10, 2010Are you a turn-off? There's a risk of this if you hang out on Facebook, Twitter, and LinkedIn?especially if you use the "status updates" features within these tools. If you are a negatively-oriented person, it...
What if You Couldn't Have a Phone on Your Desk?
Posted on December 11, 2009If you entered the professional workforce more than, say, ten years ago, you probably can't imagine an environment in which computer access was disallowed. Or imagine, twenty years ago, if using the telephone in your...
Today I Remember a Dear Friend
Posted on November 17, 2009Today, Nov 16, marks one year from when a remarkable man, Paul O'Byrne, closed his human eyes for the final time. My brilliant friend--a fellow senior fellow of VeraSage Institute--fought a noble battle against a...
Think Your Clients Use Your Firm's Website?
Posted on November 05, 2009If you think your website exists primarily for clients, think again. A lot of firms think about investing in pricey features that would be in a client-only portion of the website. Did you know that...
Disenchanted with the New Facebook?
Posted on October 26, 2009I'm hearing it everywhere. People are pretty heated over the changes Facebook rolled out last week. Other than some technical problems I'm having with errors and actually using the site, I think there is actually...
Social Media Risk Tolerance Quiz for Firms
Posted on October 13, 2009I'm working on some risk assessment tools for firms to use to determine the level of rigidity (or lack thereof) needed in their own social media policies--and firms' likelihood, or not, of success in using...
What is it With Disclaimers?
Posted on September 03, 2009Some interesting albeit frustrating discussions about disclaimers lately. These relate to websites. Before I get into this, I want to state that I am not a lawyer, I do not pretend to be a lawyer,...
Two Great Honors, Two Amazing Marketers, Two Firms, One Houston Office Building
Posted on August 18, 2009In June in Austin Texas, something really cool happened. Two extremely dynamic ladies who work for competing firms in the same city--the very same building, no less--were both honored for their exceptional contributions to the...
Managing Your Corporate Giving Strategies
Posted on August 03, 2009Responding to a query by a fellow marketing professional about how much to give to whom, Andrew Rose, Director of Marketing and Business Development at accounting firm Naden/Lean, LLC chimed in with some excellent tips....
When You Look at These Future CPAs, the Future of Accounting Looks Bright!
Posted on July 31, 2009Gotta hand it to McGladrey! I was just hopping around the web and came upon a post to McGladrey's Success Starts Here blog. They've posted about their 2009 Summer Intern Capstone Conference and, you know...
FAQ Pages for Accountants or Lawyers?
Posted on July 23, 2009FAQs--the sort found on software or product sites--might not be the most effective approach for marketing a service firm, but what can we learn from them? If most firms set about to add a general...
100 Accounting Practice Blogs!
Posted on July 10, 2009Having just updated the Accounting Blog List again (seems like every week or two) I am delighted to report that we have just crossed the 3-digit count threshold. The 100th blog has now been entered...
I'm Afraid it's a Terribly Unfortunate Problem When We're Negative
Posted on July 02, 2009Got an unsolicited email about negativity in speech. Don't normally read my junk mail, but SO glad this item escaped my ruthless delete stroke so that I could share the gem with you: Negative Vocabulary:...
Our Fave Website Design Yet!
Posted on July 02, 2009Today is a great day! We are super excited to launch our newest site & blog. Rowling Dold & Associates is a firm of CPA types who are primarily financial/wealth advisors. A really cool thing...
Policies for Emerging Technologies
Posted on June 25, 2009This topic keeps coming up. People have differing comfort levels with newish technologies and therefore have very different tolerance levels for others using it. True that some people just don't "get it" when it comes...
CPA Bloggers of Note!
Posted on June 17, 2009Boy, have things changed. A year ago in June, we had about 35 practice blogs by accountants on our Accounting Blog List. Now, there are 95. January 1 there were 65. There is some now...
A Special Memorial Day
Posted on May 26, 2009I'd like to take a moment and thank all of those who serve and who have served in keeping our country and her people, and our fellow human beings safe, all around the world. Memorial...
The Instigator
Posted on May 19, 2009Howard Wolosky, former editor-in-chief of Practical Accountant and WebCPA columnist, has a moving post today called "Auditors: Doing the Right Thing?" on his brand new blog (which I immediately added to my blogroll and I...
Streamline Your Writing; Improve Readership
Posted on April 15, 2009Whatever it is you write?your blog, a tweet, an article, a book, a newsletter, web content, or even a good, old-fashioned letter, memo, or email?you want the reader to easily GET what you are saying...
It's Time
Posted on April 06, 2009It's, well, time for a LOT of things. But it's high time for two things as I write this: 1) MUST introduce you to Debra Helwig's blog, Service Minded. Debra is the chief evangelist of...
Social Media: The Unavoidable Intersection of Your Business & Personal Life
Posted on March 12, 2009For those among you who have managed thus far to maintain good, solid compartmentalization between your business and your personal lives, I offer a hearty ?Congratulations!? Seriously. Not an easy thing to do these days....
iPods Aren't the Enemy (Neither are Texting, IMing or Other Social Media!)
Posted on February 27, 2009Seth Godin on a Roll
Posted on February 21, 20093 back-to-back brilliant posts: Authenticity (snip) Authenticity, for me, is doing what you promise, not "being who you are." That's because 'being' is too amorphous and we are notoriously bad at judging that. Internal vision...
Tips for Your Next Presentation - Start Off With a Bang!
Posted on February 16, 2009Outstanding tips from Decker Communications' blog for starting your presentation. Leverage the most important part of your gig through drama and confidence: Six Dos to Open Your Presentation
Operating and Growing in a Down Economy
Posted on February 05, 2009I've written an article that came out today on AccountingWEB. Kinda relevant and helpful for non-accountants, too. Hope it provides some ideas and fresh perspective on healthy service and marketing behaviors in tough times. OPERATING...
Accounting Scholarship Opportunity from AccountingWEB
Posted on February 01, 2009AccountingWEB, a news and resources website for members of the accounting profession, announced on Jan 28, the creation of a new scholarship. Three $500 scholarships will be awarded to students who are declared accounting majors...
Fodder for Convincing Social Media Skeptics
Posted on January 27, 2009Marketers! Listen up! How to Sell Social Media to Cynics, Skeptics & Luddites - Tips, Resources & Advice If you've got an interest in rolling out some social media strategies in your firm, but don't...
Monitoring Yourself or Your Company Online
Posted on January 26, 2009There are a lot of ways to find out if you or your business are being mentioned online which will include many print media outlets that also publish on the web such as business journals...
Twitter Accessories
Posted on January 24, 2009Stumbled on a GREAT blog post about various tools for managing, filtering and interacting with twitter more effectively (though it is very effective in its own simplicity). Enhancing theTwitter Experience-Part 2 from the Brick and...
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Latinos Protest Dallas Suburb's Deportation Practices
The Dallas Morning News has an article today about a large protest...
$15.6 Million Awarded to 'Bay Guardian' for Unfair Practices
Chicago, IL: One newspaper plays it fair and the other allegedly l...
Employee Lawsuits: Negligent Hiring and Retention
Employers must check references, criminal records, other background material.
Immigration Related Employment Discrimination & Unfair Labor Practices
What to do about employers who discriminate because of national origin
Can a former employee use photographs of jobs completed whie working for me in marketing material for a new business?
There are several issues here
1. Sub contractor started up a compe...
Can I Sue The Hospital And Insurance Adjuster For Incompetence?
Yes, definitely. Unfair insurance practices are more than enough grounds to take...

Can a former employee use photographs of jobs completed whie working for me in marketing material for a new business?
There are several issues here
1. Sub contractor started up a compe...
Can I Sue The Hospital And Insurance Adjuster For Incompetence?
Yes, definitely. Unfair insurance practices are more than enough grounds to take...








