Practice Management

2011 Legal Marketing Association Conference Tweet-up

Posted on March 04, 2011
Join young Skywalker, Princess Leia, Asoka and I for the 2011 LMA Conference Annual Tweet-up. Details: Who: Anyone who has -or will - connect with other legal marketers via twitter or other social networks. What: This is a chance to...

Power of Gratitude

Posted on September 11, 2010
"All we are is a result of what we have thought" - Budda Harrison Barnes penned a spot-on article on how we can change our circumstance by changing how we think, specifically, on being more grateful: "In order to be...

Two tech stories with cultural implications

Posted on September 11, 2010
Law Technology News reports that law firm associates suffer from low morale because firms are spending less on technology upgrades and gadgets. For some, it is a matter of high expectations, for others it is a matter of loss of...

Management Insights by a Master Storyteller

Posted on September 11, 2010
I first heard of Steve Denning when I read his book, "The Leader's Guide to Storytelling: Mastering the Art and Discipline of Business Narrative", which led me to read his other books on leadership and storytelling. Steve is coming out...

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Peter Schram, The Communicator

Posted on September 11, 2010
When speaking to the LMA Chapter in Toronto this spring, I met a very articulate, leadership-savvy PR guru named Peter Schram. He is President of Communications Unlimited, a PR consultancy focues primarily on professional service firms. He also writes a...

Peter Schram, The Communicator

Posted on September 11, 2010
When speaking to the LMA Chapter in Toronto this spring, I met a very articulate, leadership-savvy PR guru named Peter Schram. He is President of Communications Unlimited, a PR consultancy focues primarily on professional service firms. He also writes a...

New Handbook on Law Firm Competitive Intelligence

Posted on September 11, 2010
Ann Lee Gibson's new book on Competitive Intelligence for law firms has just come out. Published by the Ark Group, Competitive Intelligence: Improving Law Firm Strategy and Decision-Making is a comprehensive guide to using CI to win work and develop....

Eight Ways Staff Can Participate in Business Development

Posted on November 12, 2009
While the burden of business development falls primarily on attorneys, staff members such as secretaries, administrative assistants, paralegals, technologists, librarians and directors can and should make significant contributions to the firm?s business development efforts...

Visioncasting in Turbulent Times

Posted on November 01, 2009
These are tough times for law firm leaders. Many firms have had one or more rounds of layoffs. Attorneys are pressured to bill more hours and bring in more work. Staff are being asked to do more work with fewer...

Legal Marketing Conference Announces Speakers for Denver 2010

Posted on November 01, 2009
I am pleased that the 2010 Legal Marketing Conference will be held in Denver, Colorado from March 10-12, 2010. This year the program will be a bit different from previous conferences. American Conference Institute (ACI) has been hired to develop...

What's in the Marketing Budget for 2010?

Posted on November 01, 2009
Greenfield Belser asked CMOs at Amlaw 200 firms what they are planning for next year. Here's a summary. Read the full article here. The top two marketing/business development projects are investing in social media (92%) and investing in client loyalty...

The Integration Imperative

Posted on November 01, 2009
Suzanne Lowe has recently published her new book, The Integration Imperative: Erasing Marketing and Business Development Silos - Once and For All - in Professional Service Firms. In it, she featured a dozen case studies of how law firms, accounting...

Four Strategies to Thrive in a Downturn

Posted on November 01, 2009
The Boston Consulting Group has four videos on "Winning in a Downturn, Accelerating in the Upturn" on the Wharton @Knowledge site. The focus on (1) Generating Cash, (2) Finding Strategic Opportunities, (3) Managing in Turbulent Times and (4) Seeking New...

Preparing Associates to Sell

Posted on November 01, 2009
The Wall Street Journal's Law Blog has an insightful post on "Do Law Firm Associates Fear Rainmaking?" It articulates the paradox of associates (and perhaps most lawyers) reluctance to engage in sales and the obvious necessity of building one's individual...

Good Lawyers, Good Leaders?

Posted on November 01, 2009
I want to thank Janet Ellen Raasch for her article on lawyer leadership, based on my keynote address for the Legal Marketing Association's Rocky Mountain Chapter in September. Janet is a legal ghostwriter that reports on all of the chapter's...

Leadership Lessons from Senator Bennet

Posted on October 31, 2009
The Denver Metro Chamber Leadership Foundation held its annual Leadership Forum for alumni of their various programs, including Leadership Denver. United States Senator Michael Bennetspoke on the topic of leadership, calling on his experience in both the private and public...

Eight Ways Admin Staff can Participate in Business Development

Posted on October 28, 2009
While the burden of business development falls primarily on attorneys, staff members such as secretaries, administrative assistants, paralegals, technologists, librarians and directors can and should make significant contributions to the firm?s business development efforts...

How Essential is a CMO?

Posted on May 20, 2009
In today's AMLaw Daily, reporter Zach Lowe posits the question,"How Essential is a CMO?" While his article doesn't attempt to answer the question, here are my two bits: In many companies, the CMO (Chief Marketing Officer) is responsible for all...

Alternative Fees = Alternative Delivery

Posted on April 17, 2009
The Denver Business Journal quoted me in an article on ACC's Value Challenge and alternative fees,Law field seeks alternatives to billable-hours system. I'm glad that the reporter got the idea that alternative fees mean changing how firms deliver service: ?The...

A Client's Poem

Posted on April 13, 2009
April is National Poetry Month, so I thought I'd share one of my favorite client service poems by Felice Wagner, former consultant, now CMO of Sutherland. A Client's Poem If only you'd ask, I'd be happy to say I wish...

HR.Com: Growing Law Firm Leaders

Posted on April 12, 2009
Here's an interesting article based on a recent survey of law firms' approach to leadership development. Some high (low) lights: There is no consistent process among law firms on how emerging leaders are identified. Executive Committees, Practice Group Leaders and...

Alltop Leadership

Posted on April 12, 2009
I want to thank Guy Kawasaki and Neenz Faleafine for including Leadership for Lawyers on their "Alltop Leadership" page. Alltop is a aggregation of top news and blog sites, fed by RSS feeds. Guy, Neenz and have created pages focusing...

COLPM Futures Conference

Posted on April 12, 2009
For the first time (that I know of) the College of Law Practice Management is opening part of their annual meet to non-members. The "Futures Conference" will be held September 25 & 26, 2009 in Denver. The Futures Program will...

InnovAction 2009 Deadline is June 1, 2009

Posted on April 12, 2009
The College of Law Practice Management has opened is call for entries for the 2009 InnovAction Awards. InnovAction recognizes law firms world wide for implementing truly new ideas in the practice of law. Here's COLPM's description: "The InnovAction Awards is...

Leadership in Law Firms - LMA September Program

Posted on April 08, 2009
I will also be speaking at the Legal Marketing Association meeting in Denver on September 8th at 11:30 am. The topic is leadership in law firms. Here's the blurb: Being the Leader You Would Want to Follow Why is it...

Speaking at LegalTech West 2009

Posted on April 08, 2009
I will be speaking at LegalTech West Coast on June 25th with Vanessa DiMauro on the topic of leveraging Web 2.0 tools like blogging, linkedin, facebook and twitter for business development purposes. If you are planning on attending, drop me...

Advice on Weathering the Storm

Posted on January 25, 2009
Every day I read about law firm layoffs and the effect of the recession on our profession. Rarer are insightful articles about what to do about it. Here are a few that I found helpful: Surviving the Slide: What Firms...

LawDragon Names Top 100 Legal Consultants

Posted on January 25, 2009
Late last year LawDragon.com named "100 Legal Consultants You Need to Know". You will find names like Brad Hildebrandt, David Maister, Jay Jaffe and Ann Lee Gibson - all experts in our profession. I'm pleased (and very surprised) that the...

New Year, New Gig

Posted on January 25, 2009
Since starting this blog in 2005, I've worn several hats, including my day job as Director of Marketing/CMO of Holland & Hart, a 450 attorney law firm based in Denver, Colorado. Earlier this month I left Holland & Hart to...

A Thanksgiving Story

Posted on November 27, 2008
When I was a boy, I went to the Mid-Winter festival on the Tonawanda Indian Reservation, near Buffalo NY. Dan, one of the Boy Scout leaders in town, managed to get an invitation from the religious leader. Dan's adopted son...

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