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: Law Hacks

Claim your refund for useless Airborne cold supplement

By USLaw.com

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Been fooled by the mythical schoolteacher who created Airborne cold remedy in response to being "constantly exposed to germs in her classroom"? In 2006, ABC News discovered that the "clinical study" that Airborne had been touting as proof that its product cured colds was not really very clinical, nor much of a study.

"There was no clinic, no scientists and no doctors," ABC reported. "The man who ran things said he had lots of clinical trial experience. He added that he had a degree from Indiana University, but the school says he never graduated."

That report sparked a class-action lawsuit. Now, while not admitting any wrongdoing, the company has agreed to settle the lawsuit, and it will offer Airborne customers a refund on sales, paying out $23 million.

You can claim your refund by filling out a form at this Web site. Airborne will refund the full price of all Airborne products for which you have a proof of purchase.

But if you don't have a receipt, you can still get a refund on up to six products. The company will give you $10.50 per box of Seasonal Airborne, $2.75 per box of Gummi Airborne, and $6.99 for all other Airborne products.

Since the ABC report, the company has laid off claims that its product "cures" colds. Now the word "cold" appears nowhere on its packaging, and the company's CEO, Elise Donahue, told ABC that "We don't know if Airborne is a ... cure for the common cold." Rather, she said, the product "helps your body build a healthy immune system."

From Slate.

Full post as published by Law Hacks on March 05, 2008 (boomark / email).

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