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Corporate Governance
: Nancy Rapoport's BlogspotA happy customer service story.
By Nancy Rapoport
One of the customer service representatives has sent me some possibilities for getting the darn printer to work wirelessly, and I'm going to try those instructions later today. Thanks, FastFriendlyService!
Full post as published by Nancy Rapoport's Blogspot on January 31, 2011 (boomark / email).
DC Madame Phone List
Telephone Records of Deborah Jeane Palfrey's Escort Service (Pamela Martin and Associates)
Gaylord Gas
allegedly overcharged customer for propane.
Sears
Class Action over Alleged Selling of Customer Information
US Postal Service Workers
File Labor and Wages Class Action
Comcast Corp.
alleging false advertising related to the speed of its Internet service.
Clearwire Service
alleging poor quality and unfairly charging early termination fees.
Microsoft Corp.
allegedly failed to provide adequate access and service to Xbox Live and its subscribers.

Customer Service Often Touted Less Often Delivered
We don't serve customers, we educate students
Customer service – often touted – less often delivered
"The best customer service is no service"
quick customer service appreciation post









