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Business Week Publishes Investigative Report on the National Arbitration Forum

By classlawblog

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According to a recent report, “Banks vs. Consumers (Guess Who Wins),” published by Business Week, consumers often enter into credit card agreements with banks that require them to resolve their disputes about their credit card accounts in arbitration.  The report notes that consumers, however, are unaware that the National Arbitration Forum (which dominates credit card arbitration), rarely rules in their favor. For instance, according to the report, creditors win 99.8% of the time in NAF cases that are decided on the merits.

Full post as published by ClassLawBlog.com on June 16, 2008 (boomark / email).

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