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Legal Writing
: Business WritingAn Outreach Message That Failed
By Lynn Gaertner-Johnston
Full post as published by Business Writing on May 29, 2009 (boomark / email).
Electronic Data Systems Corp.
allegedly failed to pay employee overtime.
DirecTV and Best Buy
allegedly failed to inform customers that they must return their receivers upon cancellation.
Microsoft Corp.
allegedly failed to provide adequate access and service to Xbox Live and its subscribers.
Golden Gate National Recreation Area
allegedly failed to provide adequate facilities for the disabled.
Commonwealth Land Title Insurance Co.
allegedly failed to give policyholders discounted rates to which they were entitled.
American Express
allegedly failed to properly inform customers of Blue Cash credit card offer components.

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