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Arbitration & Mediation
: Settle It Now Negotiation BlogMaster Mediator Jeff Kichaven on "Personality" and Establishing Credibility in Mediated Negotiations
By Victoria Pynchon
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These videos are Mediation 101 by one of the best commercial mediators in the greater Los Angeles area, Jeff Kichaven. For Jeff's more sophisticated materials, check out his articles here.
Full post as published by Settle It Now Negotiation Blog on March 17, 2010 (boomark / email).
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