Bankruptcy

Bankruptcy Attorney Doesn?t Return My Phone Calls

By Jonathan Alper

I found an interesting article about bankruptcy law practice written by a Oregon bankruptcy attorney named Karen Oakes. My Bankruptcy Attorney Doesn?t Return My Phone Calls. Why? : Bankruptcy Law Network.

All attorneys , not just bankruptcy attorneys, are reminded frequently by their professional associations that that clients? most frequent complaint about attorneys is the latter?s failure to promptly return phone calls. Ms. Oakes points out why many attorneys who practice bankruptcy cannot return all client calls as promptly as their clients would like. Her explanations do not excuse attorneys who purposefully avoid client contact or those attorneys who feel so important that they do not have to respond to their clients. Yet, she correctly points out, I think , that bankruptcy attorneys too are affected when a recession creates economic stress and an increases in bankruptcy filings.

The bankruptcy attorney?s most important task is properly performing professional legal services connected with your bankruptcy filing. Busy attorneys are usually competent attorneys, and those attorneys, like Ms. Oakes, cannot perform their professional tasks profitably and also personally answer every inquiry about the bankruptcy process. Your bankruptcy attorney should respond to any legal emergency; however, clients need to understand that their anxiety about bankruptcy is not a legal emergency. You should expect that the attorney or someone from his office will respond to your questions in about 24 hours, except if staff is on vacation or out sick. As Ms. Oakes says, if you do not receive a timely response leave a another message making sure you state (politely) that it is a second request.

posted by Jonathan Alper, bankruptcy and asset protection attorney, Orlando, Florida

Full post as published by Florida Bankruptcy Law on May 07, 2009 (boomark / email).