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Consumer Law

: Alabama Consumer Blog

Errors On Credit Card Statements - What Alabama Consumers Should Do With The Fair Credit Billing Act

By M. Stan Herring

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We just were this week contacted by an Alabama consumer who is dealing with false charges on her credit card bills. Unfortunately, this problem affects consumers across the country including those of us in Alabama.

Our friend Jay Fleischman has an excellent post on this issue which we recommend you read. Jay has several points but here are just a couple of things you need to do to dispute the false charge:

You must:

* write to the creditor at the address given for ?billing inquiries,? not the address for sending your payments, and include your name, address, account number and a description of the billing error.
* send your letter so that it reaches the creditor within 60 days after the first bill containing the error was mailed to you.

Please feel free to contact us if you have any questions about false charges on your credit card statements.

Full post as published by Alabama Consumer Blog on October 03, 2008 (boomark / email).

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