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: Preaching to the Perverted

Fifth-Third Bank: Does Nice Customer Service Overcome Gross-Incompetence?

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My mortgage is with Fifth-Third Bank. The first thing I have to say is that, at least in Chicago and on the phone, they have some of the nicest customer service people I?ve ever dealt with at a bank. They are just sweet. Unfortunately, they are (expletive deleted) incompetent. Like...

Full post as published by Preaching to the Perverted on September 21, 2007 (boomark / email).

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