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Patent Law

: Patent Docs

USPTO Launches Ombudsman Pilot Program

By Donald Zuhn, Kevin Noonan, Chris Singer, Sherri Oslick, and Jason Derry

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By Sarah Fendrick -- Last week, the U.S. Patent and Trademark Office announced the launch of a new ombudsman pilot program that will provide patent applicants with more assistance with application processing problems. The new pilot program allows applicants experiencing problems during processing to contact an ombudsman representative. The ombudsman representative will call the applicant within one day for assistance in resolving the problem. The problems raised will be tracked and used to construct a website that provides answers to commonly encountered issues. Additional information regarding the pilot program can be found in a notice the Office published in the...

Full post as published by Patent Docs on April 15, 2010 (boomark / email).

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