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Legal Writing

: Business Writing

Surprising Your Customers

By Lynn Gaertner-Johnston

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Last week my 14-year-old got her braces off. After several years of teeth expanders, retainers, and braces, as of last week, she has beautiful, straight teeth. At the end of her orthodontic appointment, the staff at the clinic sang to...

Full post as published by Business Writing on November 03, 2008 (boomark / email).

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Lawsuits and Settlements

Citibank
Will Repay $14 Million to Credit Card Customers

T-Mobile USA
alleging the company charged customers for services without their consent.

Cisco Travel Plazas
allegedly shorting customers on fuel.

T-Mobile USA Inc.
allegedly charged customers for unsolicited text messages.

Sears, Roebuck & Co.
alleging the company’s web site used spyware to track customers Internet use.

DirecTV and Best Buy
allegedly failed to inform customers that they must return their receivers upon cancellation.

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