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There’s a new article on CIO’s website titled “How a Global Law Firm Used Business Intelligence to Fix Customer Billing Woes” that features how the global law firm Bryan Cave is using their billing data to track projects as part of their diversity efforts. The article says:
Bryan Cave partners use business intelligence tools from Redwood Analytics as well as tools constructed in-house using Microsoft’s OLAP tools (SQL Server, Analysis Services, Reporting Services) to forecast what effect various pricing and staffing decisions will have on a project.
The tools also allow lawyers to track budgets in real time so they can quickly make adjustments. The BI tools even provide a diversity dashboard, which tracks the hourly mix of women and minorities working on the firm’s cases, a feature the company will license to Redwood Analytics for sale to other law firms, Alber says. The firm developed this diversity tool to bring transparency to the diversity reporting process required by many clients, says Alber.
In an age of transparency for clients, this is a great development. This way, law firms will have hardcopy proof of their diversity successes/failures. Also, reporting by the women and minorities that do the work will not only be anecdotal, but there will be hard figures to back their perspectives of whether they are getting equal treatment.
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Across the Pond, Recruiter-Law Firm Smackdown Over Who's Responsible for Diversity Problems
Across the pond, powerhouse London-based law firm Eversheds and law firm recruiters are duking it out in a public dispute over who's to blame for lack of diversity in the legal profession, reports The Lawyer...
Ballard Spahr Diversity Director Moves On
Stacy Hawkins, who has served as Ballard Spahr Andrews & Ingersoll’s first-ever director of diversity for a little more than year, has left the firm to start her own diversity consulting business...
How Bryan Cave Uses Business Intelligence Tools to Provide Alternative Methods of Billing
Bryan Cave is a truly global law firm with 15 offices worldwide and a staff of over 800 lawyers. At first glance, it would seem that such a large firm’s business practices would be irrelevant to solo and small firm practitioners...
Here we go! ? Microsoft Corp. has announced a new Law Firm Diversity Program, aimed at increasing the number of women and minority attorneys within its outside counsel. It's putting money where its mouth is -- by changing its legal fee structure so that each of the company's 17 "Premier Preferred Provider" firms is now eligible for a 2% quarterly or annual bonus, based on whether it achieves "concrete diversity results...
Diversity, the Billable Hour, & Other Challenges
First comes an FT story on clients demanding more "diversity" in City firms, then a followup letter attributing high female turnover to late night hours, next a WSJ Law Blog piece on how to keep female talent on the partnership track (featuring insights from WilmerHale and Cleary), a Working Mother...
Analytical tools to help customize legal fees for clients
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A development in the future, according to Law Tech. News, Feb. 2008, at 30, will be "business intelligence ? used to develop pricing and alternative fees? (See my posts of Jan. 25, 2007: business intelligence and data mining; May 17,...