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Legal Commentary
: In Search of Perfect Client ServiceWSJ Blog Picks Up On Continuing Rate Increases
By Patrick J. Lamb
I recently noted that law firms were continuing to increase rates even though their clients were experiencing difficult times. The Wall Street Journal Law Blog picked up on the story. I love Nathan Koppel's concluding line: "color us surprised."
In reality, it is really not surprising. It reflects a paralysis of thinking and imagination. By and large, law firms don't know how to make money other than by increasing hours or increasing rates. There has been a lot of pressure on hours, so what else is a firm to do.
Full post as published by In Search of Perfect Client Service on September 15, 2010 (boomark / email).
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