Legal Commentary

Dan Hull Podcast Full of Great Insights

By Patrick J. Lamb

My friend Dan Hull of Hull McGuire and author of What About Clients? is interviewed by "Charon QC" in a podcast covering a wide range of topics.  Dan offers insights on topics ranging from the economy to client service to lawyer layoffs to cross-border collaboration and more.  I was riveted and I suspect you will be too.  Among Dan's many insightful comments is his observation that the problems with the billable hour are not inherent to the billing form.  I know Hull McGuire delivers extraordinary value to its clients and does so billing by the hour.  My take from my off-line conversations with Dan is that the intimacy of the relationships he and his colleagues have with the firm's clients overcome any of the negatives associated with hourly billing, and I can certainly see the validity of that circumstance.  I value his insights that challenge my own views on hourly billing and I encourage you to carefully consider Dan's thinking and this and the other topics he addresses.

Full post as published by In Search of Perfect Client Service on February 14, 2009 (boomark / email).