Law Technology

Adobe Acrobat 9 Error

By Bryan Sims

Is anyone else having this problem? I am using Adobe Acrobat 9 Pro Extended. Starting last week, Acrobat keeps crashing on me. It almost always crashed if I OCR a document and then try to save it. Also, it will crash sometimes if I open a scanned document and then try to save it.

The error message I receive is:

Adobe Acrobat 9.1 was encountered a problem and needs to close. We are sorry for the inconvenience.

When I click to get more information, I discover the following Error signature:

AppName: acrobat.exe

AppVer: 9.1.0.163

ModName: ntdll.dll

ModVer: 5.1.2600.2180

Offset: 00018fea

My computer is running fine, otherwise. I have tried repairing my installation of Acrobat and that was of no assistance.

Does anyone have any suggestions?

Full post as published by The Connected Lawyer on March 31, 2009 (boomark / email).