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Intellectual Property Law

: OUT-LAW.com

Online retailers cannot deduct delivery fee when making refunds

By Pinset Masons

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Online shopping customers who send back goods straight away must not be charged for their delivery, Europe's top court has said. Consumers can be required to pay the cost of returning the goods but should be refunded every other cost, it said.

Full post as published by OUT-LAW.com on April 15, 2010 (boomark / email).

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