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Taxation & Estate Planning

: TaxProf Blog

IRS Answered Only 136 of 352,758 Telephone Calls From Deaf Taxpayers

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The Treasury Inspector General for Tax Administration has released Toll-Free Telephone Access Exceeded Expectations, but Access for Hearing- and Speech-Impaired Taxpayers Could Be Improved (2010-40-108): During the 2010 Filing Season, the IRS exceeded its key toll-free telephone assistance performance measurement goals. However, hearing- and speech-impaired callers that used the IRS...

Full post as published by TaxProf Blog on October 04, 2010 (boomark / email).

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