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: Stark County Law Library Blawg"Customer Service - Don't Cross the Line Into Pester and Peeve Territory"
This post was written by David Canton: "Following my customer service post last week, I had an experience on the weekend where store clerks were so intrusive that it was annoying. So much so that it makes me wonder if I want to go back to that store again. It's a reminder that while we need to be attentive to customer / client needs, it's possible to cross the line from good service to annoying and creepy. And it's possible to try too hard to sell our services..."
Continue reading this interesting post by clicking on the author's name.
Source: Slaw.ca, 18 August 2010. Reproduced with permission of Simon Fodden, founder of Slaw.
Full post as published by Stark County Law Library Blawg on August 19, 2010 (boomark / email).
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Customer Service Dont Cross the Line Into Pester and Peeve Territory
Customer Service – don’t cross the line into pester and peeve territory
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Customer service – often touted – less often delivered
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