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Legal Writing

: Business Writing

If You Have Always Done It This Way, Think Again

By Lynn Gaertner-Johnston

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Today I ordered a prescription refill from my health plan through the automated telephone refill line. The line is normally easy and efficient. For nearly every choice, the user has to press the # (pound) key. This is a breeze,...

Full post as published by Business Writing on June 07, 2010 (boomark / email).

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