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Legal Writing

: Building Rapport

Is it information?

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This is a little lesson in making information accessible, beyond making language plain.

This little video called Information, from MAYnMAYA, makes the point that we need the facts when we need them and in a useful form.

http://vimeo.com/3248432

This handout from an investment company is sent out as an annual reminder of ?information? resources.

Mackenzie Investments Investor update - Statement Insert
http://www.mackenziefinancial.com/eprise/main/MF/DocLib/Public/InvestorUpdate.pdf

I believe the recipients of this mailing immediately throw it in the garbage. The available material is overwhelming and descriptions not revealing.

There must be better ways to deliver information. I imagine a list of questions would be more helpful. The answers to the questions could direct a reader to the best document for the information they seek.

Here is a more academic article on the topic. [I liked the charts]

Knowledge Management?Emerging Perspectives
http://www.systems-thinking.org/kmgmt/kmgmt.htm

Full post as published by Building Rapport on February 12, 2010 (boomark / email).

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