Litigation

I?m glad I?m not the only one who hates Intuit, Quicken, and Quickbooks

By Tracy Coenen

A few months ago, I posted a rant here about my hate for everything Quickbooks and Intuit. The problem is, however, that a lot of people use it (so that means I have to use it in many of my investigations) and there aren’t many good alternatives.

Intuit immediately got their PR people on my situation, and in no time flat I had my refund and a free piece of Quickbooks software. It didn’t make me like them any better, however. I knew it was simply an attempt to appease a loudmouthed blogger. (Yes, me.)

Now that Intuit has purchased mint.com, consumers are certain that the currently free (and apparently pretty good) personal finance software will become crappy and not free.

Here are some great comments posted on Consumerist about Intuit’s acquisition of Mint.com:

PhilFR: “Ugh. This is a sad day. Mint has made my personal finances infinitely more organized. The only question is which will happen first: will Quicken screw up the product, or start charging for it?”

Blueoysterjoe: “What, Intuit will buy Mint and suddenly have great ideas about how to run a personal finance website? No. Intuit will apply its crappy ideas to Mint and turn Mint into crap.”

calchip: “Long ago and far away, Intuit made a great little product called Quicken that sold for 10 bucks. Then they came out with Quickbooks, which in its original incarnation, sold for maybe 100 bucks and did everything.

More recently, Intuit has turned into a complete and total piece of sh*t company that gives you the privilege of paying $250 for a crappy, bloated, crippled piece of software that nags you every single time you use it to buy more of their overpriced crap, refuses to support a product that’s more than 2 years old, and basically makes a product that is almost unusuable unless you’re willing to pay hundreds of dollars a year for crap that you either don’t need or should have been (and was at one time) included in the basic product.

I wish the management of this company would shrivel up and die and be replaced by people that actually believe in *earning* a customer’s business rather than shoving services fees down their throats.

This can only be a bad, bad sign for mint.com. I wonder how long till they ruin it?”

Of course, management keeps saying nothing will change with mint.com. I doubt anyone believes them.

Full post as published by The FRAUDfiles Blog on September 15, 2009 (boomark / email).