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: Law Department ManagementWhen managing law departments, how many practices exist? Thousands!
By Rees Morrison
How do we define a practice? I believe there are hundreds of solid practices that many, even most, law departments should recognize and contemplate for their own department (See my post of April 2, 2005: survivor bias and best practices; July 14, 2005: the most important practices are the hardest to imitate; Sept. 13, 2005: how easily we overlook common good practices; and May 30, 2006: our bias toward novel practices.).
At what level of specificity do you define a practice? A practice is to file important documents; a sub-practice is to track those saved documents so you can search for them; a sub-sub practice is to prepare red-wells and labels for those documents; a sub-sub-sub practice is to send some of those physical files to long-term storage; a sub-sub-sub-sub practice is to negotiated 24-hour retrieval times with the archival company. An analyst can keep breaking down practices into smaller components.
Do practices stay still, butterflies pinned to a page? No, practices evolve (See my post of July 15, 2006: Horndal effect of gradual improvement; and June 20, 2007 # 1: Horndal effect of increasing productivity.).
Is every process a practice? If so, both of the points above are doubled. The distinction between a practice and a process is elusive (See my post of July 13, 2008: processes pulled together with 26 references.).
Come to think of it, the number of law department practices that someone could attempt to catalogue must surely be in the thousands.
Full post as published by Law Department Management on August 17, 2009 (boomark / email).
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