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Legal Marketing & PR
: PaperStreet Web Design: SpeakOutLaw Firm Marketing
By Peter Boyd
A new study by RainToday.com came out with some cool info:
- 52% of the buyers of legal services, even those who rate their lawyers 4 out of 5 on a satisfaction scale, are willing to switch providers.
- 83% of buyers say the the service provider’s website holds “some influence” or “a great deal of influence” over their decision to engage a provider.
- the most commonly experienced problems by buyers were that service providers did not listen to them (38%) and did not respond to requests in a timely manner (30%), did not understand their needs (30%).
Feel free to read the full report here (purchase required).
Full post as published by PaperStreet Web Design: SpeakOut on January 23, 2009 (boomark / email).
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