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Say the right thing: 10 ways to defuse conflict and promote harmony

CNN and Real Simple starts us off with “10 things to say to keep the peace.” Laurie Puhn’s list includes (excerpt): 1. “Thank you for your opinion. I’ll think about it.” 2. “Is this a good time for you?” 3. “Would you like my thoughts?” 4. “Why don’t we get the facts?” 5. “I need your help. Can you please…?” 6. “Let’s [...]

Full post as published by Domestic Diversions on January 15, 2009 (boomark / email).