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problem with netflix

I put my Netflix account on hold last month because I figured I'd be too busy with work and away for the holidays for too many weeks to benefit from it until January. I put the DVDs I had in the mail, because if you don't, they charge you. Apparently, they have not received one of my DVDs, although it's not my fault the Federal government failed me or some sticky-fingered neighbor lifted it from the communal drop slot in our building.

What do I do?

Full post as published by Law and Letters on December 15, 2008 (boomark / email).