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Legal Writing

: Business Writing

A Friendly Failure--Called by the Wrong Name

By Lynn Gaertner-Johnston

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I just read an email exchange between a manager and a consultant who is hoping to work for the manager. The manager's name is Susan. The consultant addressed her as Sue. Friendly failures like these get noticed much more than...

Full post as published by Business Writing on October 13, 2008 (boomark / email).

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