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USPTO News: EFS-Web Customer Satisfaction Survey & New Online Contact Information System for Practitioners

By Donald Zuhn, Kevin Noonan, Chris Singer, Sherri Oslick, and Jason Derry

By Christopher P. Singer -- EFS-Web Survey The U.S. Patent and Trademark Office is conducting a customer satisfaction survey relating to the experiences that registered users have had with EFS-Web. The deadline for filling out the survey is 11:30 p.m. (EDT) on Sunday, July 27, 2008. The USPTO estimates that the survey takes approximately 10 minutes to complete. The survey can be accessed here or upon logging onto Private PAIR or as a registered EFS-Web user. The survey includes multiple choice questions relating to organizational and individual practices and motivations for using EFS-Web, e-filing policies and practice, volume of filings,...

Full post as published by Patent Docs on July 26, 2008 (boomark / email).