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: jurabilis - German bLAWg from Berlin.

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- Discounting is common practice. 76% of all firms discount their fees versus published rates or rates they might have mentioned in an initial client conversation - with the average discount amounting to 9.9%.
- Larger firms are more likely to discount. Nearly all (89%) firms with 10 or more professionals on staff discount, versus only 59% of smaller firms.
- Service guarantees are widely used. Guarantees are offered by almost half (47%) of responding firms. The most popular guarantees allow clients to reduce their payment based on dissatisfaction with the value received.
- Standard rates vs. the actual rates differ for top-level professionals. For those firms that use a standard set of hourly billable rates for their professionals - either published or for internal use only - the median average realized hourly rate for highest-level professionals is 6% less than the standard or published rate ($400 vs. $375), and for upper-level professionals the median actual rate is 9% less. For all other levels of professionals, there is no difference between the standard and realized rate.
- Higher profit. More than one-third (36%) of brand leaders earned a profit of 30% or greater, compared to just 15% of lesser-known firms.
Aus: Fees and Pricing Benchmark Report: Law Firms & Legal Services Industry 2008, zitiert nach "The Greatest American Lawyer"

Full post as published by jurabilis - German bLAWg from Berlin. on May 31, 2008 (boomark / email).

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