Practice Management

Emailed "thank-you" notes are low and tacky; if you mean it, handwrite it.

By Dan Hull

A good thank-you--a real thank-you--means something. It is notable, memorable, important.--Tom Chiarella, A Little Gratitude, Esquire Magazine, April 2007

In case your mother never told you, you're from the boonies, or you were stoned all five years at Andover, let us remind you to never thank anyone for something truly important--a meeting, referral or a dinner--with anything but a prompt handwritten thank you note. Good

Full post as published by What About Clients? on July 21, 2008 (boomark / email).