Podcasts

Technology ethics: Seminar on responsible telephone use

By Evan Brown

As an attorney I feel an obligation to preach to you about what’s right and what’s wrong. People routinely trivialize this important duty by characterizing the subject matter as “ethics” or “professionalism.”

As a technology attorney, especially as one cool enough to use Twitter and be on Facebook, I feel a special obligation to instruct you on responsible use of social media. I’ll get to that.

First we need to address some of the basics concerning wise use of technology. Starting with the telephone.

In this downturned economy, I’m looking for every opportunity I can to supplement my income. So I’m offering a one day seminar called Telephone Ethics: Avoiding the Pitfalls Inherent in Voice Communications Technology. Registration is $995 dollars. Email me to sign up. But hurry, only a few seats are still available!

With the advent of the telephone, lawyers are threatened with almost certain peril and inevitable claims of malpractice. In this full day, in-depth course, we will look at the issues that arise each day as lawyers adopt this frightening intriguing technology. Subjects will include:

• Diligence: Avoid violating Rule 1.3 — which requires a lawyer to be diligent in representing a client — by promptly returning phone calls.
• Confidentiality: Oops! Did I just spill the beans and violate Rule 1.6 by forgetting to shut the door of that phone booth?
• Polite Ambulance Chasing: What to say when phoning the victim of that bad accident you saw on the freeway. How to delicately let him know you’re a lawyer while navigating the Rule 7.3 minefield.
• Much, much more!

And we’ll also have some fun. I’m lining up a special telephone expert TBA who will give some practical tips on how to better monetize your telephone use. That session will be called “Dialing for Profit: Let Your Fingers Do The Walking to a Successful Law Practice.” Check back at this Web page later for more details.

Future seminar topics will include Responsible Faxing: How to Keep the Disciplinary Committee Off Your Line, and Appropriate PowerPoint Obfuscation: Making Sure Your Bullet Points Aren’t Too Sparse.

CLE accreditation will be requested if there is sufficient interest. Heaven knows we need those ethics credits. Oh, and happy April 1.

Telephone photo courtesy Flickr user smudie under this Creative Commons license.

Full post as published by InternetCases.com on April 01, 2009 (boomark / email).