Personal Injury Law

Complaints Against Doctors On-Line

The Washington Post has an article today about doctors who seek pledges from their patients not to complain on websites about the health care services they receive.

Let's set aside the obvious for a second that these agreements are very unlikely to be enforceable, either legally or practically. First of all, wouldn?t you be embarrassed to ask? I think expressing concern before a patient has so much as opened their mouth and said, ?Ahhhhhh? just gets the doctor-patient relationship off on the wrong foot.

Still, it is disconcerting that anyone can leave ? without any sort of filter ? any comment that they want about anyone, be it on Facebook or some other social network, or reviews of doctors and, of course, lawyers. Psychologically, it takes a lot of positive comments to make up for one negative review. I was looking at which Kindle to buy recently and Amazon gives you all of the consumer reviews, including the one that other consumers found the most helpful. Both Kindles I was looking at received largely positive reviews. But I could not help but focus on the few negative minority reports that I read.

Full post as published by Maryland Injury Lawyer Blog on July 22, 2009 (boomark / email).