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Using is knowing

We talk about writing in plain language so that a person can understand and use the information. Someone said something a while back that suggested a person could "use" information if it was in a brochure that they could refer to when needed. This led me to thinking about my different perspective.

I think using information means knowing it and being able to retrieve it from memory whenever it is needed. No reference document. It may be I think this way because of my long experience in training and curriculum design for adults.

I am now pondering the extent to which my internalization of the principles of adult education has influenced my approach to plain language writing and editing.

Just wanted to let you know why I have not been posting. I am working on a new plain language writing manual for general use (meaning not for legal writers) and I am thinking through some issues like this.

Full post as published by Building Rapport on March 18, 2009 (boomark / email).