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: Stephen's LighthouseSocial Technology and Libraries
By admin
Librarians need to start reviewing all of our touchpoints and consider how our virtual users and our physical users are being impacted by social technolgies.
For starters review this posting from Jeremiah Owyang:
Social Technology Impacts Every Customer Touchpoint
Stephen
Full post as published by Stephen's Lighthouse on February 12, 2010 (boomark / email).
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