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Professionals and Web 2.0

The Law Librarian Blog reports here on a White Paper produced by CCH Australia in which they asked (their customers) Professionals about their use of Web 2.0. There were a number of questions, of which CCH identified the following as the most important:

• How many professionals currently use Web 2.0 tools within their workflows?
• How does this compare to recreational usage rates?
• For what purpose do professionals use Web 2.0 tools?
• What information do professionals expect Web 2.0 sources to provide?
• Do professionals trust the information drawn from Web 2.0 sources?
• Will professionals place greater trust in these tools and sources 5 years from now?
• What impact does corporate policy have on access and use of Web 2.0 tools?
• Do professionals believe that access to such tools should be a fact of corporate life?
• Should Web 2.0 tools remain free?
• Will this change expectations about the pricing of traditional information sources?

This is a really interesting look at how/why Web 2.0 is currently being used by Professionals in Law Firms and other organisations which I recommend people read.

Full post as published by LI Issues on January 30, 2009 (boomark / email).