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: Stark County Law Library Blawg"Client Interviews: Why They Really Are Necessary"
This post was written by Tom Kane: "In this economy, client satisfaction surveys are more important than ever. In covering this topic many times, I have emphasized the value of improving relationships with current clients and referrals sources. The value is obvious, more business in the form of new matters and additional referrals.
There are two main reasons why you should currently be asking your clients for feedback...
Martha Candiello... shares her insight on how to make a client interview program successful.
Her keys to effective client interviews include...
Continue reading this interesting post and reach the active link by clicking on the author's name.
Source: Legal Marketing Blog.com, 16 March 2010, reproduced with permission of the author
Full post as published by Stark County Law Library Blawg on March 17, 2010 (boomark / email).
Daimler Chrysler et al.
alleged negligence pertaining to lost confidential client data which exposed customers to identity theft

A step forward for client interviews (or audits)
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