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: In Search of Perfect Client ServiceNews Flash!! Pat Lamb Is Speechless
By Patrick J. Lamb
I'm not sure it's ever happened before. I received an email this morning attaching Dan Hull's post, "The man, the firm and the blog to watch in 2009." Dan is the prime author of What About Clients?, consistently voted one of the best law blogs. Those who know Dan or read his blog know why I am speechless at the honor of being the subject of today's post. Here's what he had to say (and I'll save you the picture of this ugly mug):
The man, the firm and the blog to watch in 2009.
It's Pat Lamb, his Chicago-based firm Valorem and In Search of Perfect Client Service, his well-regarded and enduring blog. Together they give us all we may ever need on (a) leadership, (b) law firm models that work and (c) the art of the client at the Terrible Crossroads of 2008/2009. We all face recovering economies, changing markets, new markets, new governments, and new ideas on economic growth, monetary policy and regulation. Watch Lamb closely. We don't agree on everything. But if anyone can make value billing work, and the Billable Hour go away, it's Pat. And then on to the next Dragon.
I am honored and touched. My great thanks to Dan.
Full post as published by In Search of Perfect Client Service on December 30, 2008 (boomark / email).
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