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What a Vending Machine Can Teach You About Running a Law Firm

By Neil Squillante

We have a vending machine in our office. Popular items such as Peanut M&Ms disappear in a day or two after a refill yet the company that "manages" (I use that term loosely) the machine inserts the same number of packages each time rather than devoting an extra row or two. What's worse, the vending machine often sits half empty for weeks before being replenished. Yes, half empty as in half full. I think the Almond M&Ms date back to the Eisenhower administration. So what can a poorly managed vending machine teach you about managing a law firm? 1. Capitalize on Definitive Trends: When a fad becomes a trend, jump on it. The earlier, the better though the greater the risk. Timing is everything. Example: Twitter URLs may become as important as domain names, and generate trademark-related work...continue to full post

Full post as published by TechnoLawyer Blog on May 27, 2008 (boomark / email).