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International Law

: Freedom to Differ

Why phishing works

Rachna Dhamija, J. D. Tygar and Marti Hearst from the Harvard School of Engineering and Applied Science have published an academic paper explaining "Why Phishing Works".  Here is the abstract:

To build systems shielding users from fraudulent (or phishing) websites, designers need to know which attack strategies work and why. This paper provides the first empirical evidence about which malicious strategies are successful at deceiving general users. The authors first analyzed a large set of captured phishing attacks and developed a set of hypotheses about why these strategies might work. They then assessed these hypotheses with a usability study in which 22 participants were shown 20 web sites and asked to determine which ones were fraudulent. The study found that 23% of the participants did not look at browser-based cues such as the address bar, status bar and the security indicators, leading to incorrect choices 40% of the time. It also found that some visual deception attacks can fool even the most sophisticated users. These results illustrate that standard security indicators are not effective for a substantial fraction of users, and suggest that alternative approaches are needed.

Download the paper here.

Full post as published by Freedom to Differ on February 14, 2008 (boomark / email).

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