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: Defending Those People

What do you tell a client?

I really enjoyed Skelly's not too old posting about advice to give to clients.It made me come up with advice for prosecutors, given my experience dealing with good and bad ones.Return calls. Seriously, I know you're busy, but so am I! I return all my calls as soon as I can, even for slow/no returners.Return faxes/e-mails (see above).Don't be insulting. Get back, you don't know me like that. Who thinks that insults are the way to go.Ask, don't demand. You wouldn't respond well if I told you what to do, so please learn the importance of politeness.Fulfill promises. If you promise to look over a file so we can talk about a plea, do it! I don't blow you off, so don't blow me off.Apologize when you mess up. If you made a mistake and have to, say, change a plea we've already talked to a client about, don't go implying that its my fault you made a mistake! I apologize for my errors, so you should too...continue to full post

Full post as published by Defending Those People on March 05, 2006 (boomark / email).