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: Of Arms and the LawComcast ... grrrr...
Some Comcast workers are out front, installing a new distribution box or whatever it's called. High speed internet goes down (it did so temporarily yesterday while they worked). OK, it's called working on the system.
I look out and notice everyone's gone. And the high-speed still doesn't function.
Call their number. Reach a human, who asks that I test everything here. I do. Then he puts me on hold for another department ... and the call is cut off.
Call back, run thru the entire matter. Am told, around 2:30 PM, that the earliest they can have a repair guy out here is between 10 AM and noon tommorrow. He'll call first, and it's mandatory that someone answer. If no one picks up, he will not try again, just cancel the appointment.
Fortunately, I have dialup backups on this computer, but the rest of the family has none on theirs.
Full post as published by Of Arms and the Law on May 08, 2008 (boomark / email).
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