Home -> Law Blog Directory -> Arbitration & Mediation Blogs -> Mediation Marketing Tips

Arbitration & Mediation

: Mediation Marketing Tips

Know Your Triggers

By Kristina R Haymes

When I set up the mediation sessions with parties I usually ask them to provide me with relevant background information. One question I ask is what their “hot buttons” or triggers are. We all have triggers or “buttons” that when pushed set us off.  Triggers are conditioned responses based upon past experiences.  Sometimes we may not be aware of what sets us off, or why we reacted so strongly to what the other party said or did. Without going into all the science behind it, there is a memory embedded in your brain based on your past positive and negative experiences.  The more powerful the experience (in emotional intensity) the more neural connections. Awareness is an important first step. If you can stop the automatic response when someone has pushed one of your triggers, you can gain control of yourself and your emotions...continue to full post

Full post as published by Mediation Marketing Tips on November 08, 2007 (boomark / email).