Legal Research

"Being Up Front and Blunt About Setting and Controlling Client Expectations"

This post was written by Dan Pinnington: "My good friend Jim Calloway, practice management advisor for the Oklahoma State Bar Association, just added a fantastic post on his Law Practice Tips Blog.

Jim's post, One Firm's View of Client Expectations is about a South Carolina law firm that has decided to use its web site to make certain their potential clients have clear and realistic expectations about the firm before they even schedule an appointment. Check out the Client Expectations (Realistic or Unrealistic) section of their web page.

This page has statements I have never seen on a law firm's website before:..."

Continue reading this interesting post and reach the active links by clicking on the author's name.

Source: slaw.ca, 8 October 2010. Reproduced with permission of Simon Fodden, founder of Slaw.

Full post as published by Stark County Law Library Blawg on October 11, 2010 (boomark / email).