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"Leadership Means Having to Say You're Sorry"

This post was written by Nora Riva Bergman: "Remember the movie Love Story?  If you do, you'll remember Jennifer Cavalleri's famous line to her husband, Oliver.  They'd had an argument.  He ran out.  He came back to find her crying on the steps of their apartment, and he began to say he was sorry.  And Jenny says . . . wait for it . . ."Love means never having to say you're sorry."  Well, what may be true for love, isn't true for leadership.  It's the other way around.  Leaders understand the importance of acknowledging and apologizing for their mistakes.

In his book, What Got You Here Won't Get You There, Marshall Goldsmith, identifies 20 habits that hold leaders back.  Habit #15 is "Refusing to express regret..." 

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Source: Real Life Practice, 28 July 2010. © Real Life Practice, reproduced with permission of the author.

Full post as published by Stark County Law Library Blawg on July 29, 2010 (boomark / email).