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A three-part bucketing of IT spending and its applicability to legal spending

By Rees Morrison

An article in MIT Sloan Mgt. Rev., Summer 2010 at 17, describes three broad buckets of IT expenditures: operations (day-to-day taking care of business), process improvement (bigger projects to add capabilities), and innovation (new initiatives and major changes). Executives interviewed...

Full post as published by Law Department Management on July 19, 2010 (boomark / email).