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Practice Management
: What About Clients?The Rules
By Dan Hull
Four years ago, we put this blog and the firm behind it at considerable risk of being known as the lawyer-authors of a genre how-to book, i.e., "Who Moved My Bates-Stamp?". We completed writing The Rules of Client Service. There are (gulp) 12 of them. They derive from an irreverent and pithy office guide for associates we wrote in 1997. They are based on actual experience over many years. We've more than given them a whirl. The rules work with the most sophisticated users of legal services on earth. If you scroll down a little, they are also on your left in this blog's side panel.
Full post as published by What About Clients? on May 05, 2010 (boomark / email).
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