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: Stark County Law Library Blawg"Second Must Have Skill to Get Business: Ask Open Ended Questions and Listen"
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This post was written by Cordell Parvin: "In the last post, I wrote about the people at Starbucks who remember my name, what I normally order, my wife's name and that she plays golf, that I am a Virginia Tech grad and frequently go back to Blacksburg for football games, and that I work with lawyers and travel frequently.
How do they know all this about me. It is pretty simple. They ask good open ended questions and then they actively listen to my answers. Here are some questions I have been aske read more
Full post as published by Stark County Law Library Blawg on May 04, 2010 (boomark / email).
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