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: Eye on the Bailout

Reporting Matchmaker: Setting Up Home Loan Modification Applicants With Local Journalists

By ProPublica

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by Paul Kiel and Amanda Michel, ProPublica - March 31, 2010 1:31 pm EDT

 Allow us to make an introduction: Homeowners, local journalists. Local journalists, homeowners. We’d like to set you up.

Since last May, nearly 800 struggling homeowners from all over the country have shared their stories with ProPublica about their efforts to get a loan modification through the federal program. With their help, we showed the incredible delays and frustrations applicants typically face: mortgage servicers have repeatedly lost documents, misinformed homeowners, and denied modifications for reasons that run contrary to the program’s guidelines. Among the 1.1 million homeowners who’ve begun the program’s trial stage, which is supposed to last three months, hundreds of thousands have waited in limbo for six months or more.

We have no doubt that there are many more important stories to be told. By any account, millions of homeowners are facing possible foreclosure. Although we read every homeowner’s story, we can only use a fraction in our coverage. That’s why we’re offering to set up our readers with local journalists (with the homeowner’s permission, of course). Often, the media can be the most effective recourse for homeowners who have nowhere else to turn.

We’re calling our service ProPublica’s Reporting Matchmaker. Here’s how it’ll work.

Full post as published by Eye on the Bailout on March 31, 2010 (boomark / email).

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