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Legal Commentary
: In Search of Perfect Client ServiceYet another firm sacrifices its young at the alter of hours
By Patrick J. Lamb
Above The Law is reporting that my old firm, Katten Muchin, has made an announcement on associate salaries. Apparently the firm has decided that for an associate to advance a pay level, the associate must have met the firm's target hours requirement.
Unimaginative management in action. Defaulting to an hours standard only reaffirms the premium of hours over quality and efficiency. I wonder how long before clients realize how badly they lose out when firms employ these discredited systems.
Full post as published by In Search of Perfect Client Service on March 15, 2010 (boomark / email).
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